PRIVACY POLICY

The privacy policy below relates to the processing of personal data by ASBL Le Menval and applies to the website www.lemenval.org

1. Who is responsible for the processing of your personal data?

Responsible for the processing of personal data is:

ASBL Le Menval
Le menval 16,
6980 La Roche-en-Ardenne,
Belgium
Company number: 0698.840.953

info@lemenval.org

The controller does not assume or assume any liability in the event of loss or corruption of data, identity theft, data theft, viruses or Trojans, SQL injections or other attacks on the processor’s IT systems or online cloud portals. The processor decides autonomously on the most technically suitable application to process the data and does this based on his professional expertise.

2. Which personal data do we process and why?

2.1 Website

When you visit our website, we store certain data in the statistics of Google Analytics. This data includes the IP address, browser type, device model, driver, geography, the domain name of the website you sent to our website and the way you use our website. We use these statistics to analyze the use of our website, so that we can continue to optimize our website and so that we can detect fraud. All data is anonymous and we certainly do not use it to identify you. However, if criminal offences have been committed against or via the website, this information can be used to determine who is responsible for this.

We collect this data via cookies placed by Google Analytics. When you visit our website for the first time, we first ask you if you want to accept the cookies. More information about what cookies are, why we use them, which cookies are placed via our site, the storage period of the cookies and how you can manage the cookies can be found in our cookie policy.

2.2 Ticket sales

When you buy a ticket, we register identification details such as your name, first name, street, house number, bus, postal code, municipality, email address and telephone number. This is necessary to provide you with a valid ticket and for administrative and contractual purposes. We store this data in a secure database on a secure server in Belgium and then store it according to the legal term of 7 years.

Financial Data: When you make an online payment when purchasing your ticket, your payment details (bank card number and secret code) are securely processed by www.mollie.com. They need this information in order to communicate with the banks so that they can keep a safe online payment. ASBL Le Menval does not keep any data related to your payment. For payment, we refer to our payment provider www.mollie.com. We do not have access to your credit card details and the like.

When you have purchased a ticket from us, we reserve the right to use your data to inform you about practical information, new facts, events and services from ASBL Le Menval. This is done in the context of the legitimate interest to promote these services to customers. If you no longer wish to receive such information, you can use the unsubscribe link that can be found at the bottom of every information email we send you. Or you can submit a written request for this, stating your email address.

2.3 Newsletter

When you subscribe to our newsletter, we save your name, first name and email address. We need this information to send you the newsletter and to communicate practical information, new facts, events and services. We keep this information until you unsubscribe from our newsletter.

Your email address is securely stored at MailChimp. MailChimp protects your data and respects your privacy.

2.4 During the event

MAIN ENTRANCE

We use the data associated with your ticket at both the main entrance and the help desk. This is necessary for the execution of the agreement and to verify your identity in order to prevent fraud. Once your ticket has been scanned or checked, your ticket and the data associated with it will be invalidated.

PHOTOS AND VIDEOS

During the event, atmospheric photos can be taken that we then use for our website and/or social media. If you want to be removed from a photo, this can be done on a simple request. Contact us at info@lemenval.org describe the photo in question and we will take the necessary action as soon as possible.

If we take specific photos during the event, we will ask you for permission on the spot. If you still want this photo to be removed, you can also do this on simple request by contacting info@lemenval.org and describing the photo in question.

During the events, recordings are made that can be used to distribute via web, social media or television. Chances are you will be filmed.

3. What is the legal basis of the processed personal data?

By accepting cookies, purchasing a ticket and/or subscribing to the newsletter, you expressly authorize ASBL Le Menval to process your data for the purposes stated above.

In addition, ASBL Le Menval also invokes the legitimate interest to use the data after communication of a ticket to communicate about other events of ASBL Le Menval.

4. Who do we share your personal data with?

Outside the aforementioned categories of processors and the assigned number of persons employed by ASBL Le Menval, ASBL Le Menval does not pass on personal data to third parties, unless at the express request of judicial authorities and in cases where this is explicitly imposed by law.

5. How do we protect your personal data?

The personal data provided via the website are stored and processed via a secure electronic system in a closed environment that is not publicly accessible. This data is only accessible to the designated processors and assigned number of persons employed by ASBL Le Menval who are authorized to view and process the data. In this way, ASBL Le Menval tries to prevent loss, theft or unauthorized access.

6. What are your rights?

As a user of the website, you have a number of rights relating to the processing of your personal data in accordance with the provisions of the Privacy Act.

RIGHT OF ACCESS AND CORRECTION

You have the right to view the personal data that ASBL Le Menval has about you and to correct and/or supplement any incorrect or incomplete data.

RIGHT TO BE FORGOTTEN

You have the right to have your personal data removed from the ASBL Le Menval database.

RIGHT TO SUBMIT COMPLAINT

If you believe that ASBL Le Menval has unlawfully processed your data, you have the right to lodge a complaint with the competent authority: https://www.privacycommission.be/

RIGHT TO WITHDRAW CONSENT

You have the right to object to the processing of your personal data.

RIGHT TO LIMIT PROCESSING

You have the right to (temporarily) stop processing your personal data.

If you have any questions about the processing of your personal data by ASBL Le Menval or if you want to exercise your rights under the Privacy Act, please contact ASBL Le Menval by means of a written, clear and motivated request and stating your email address to info@lemenval.org or to Le menval 16, 6980 La Roche-en-Ardenne, Belgique.

7. Modifiability of the privacy policy

ASBL Le Menval has the right to change this privacy policy if necessary. It is, therefore, best to check this page regularly for changes. The privacy policy was last changed on March 11, 2020.